California Public Utilities Commission highlights importance of supporting small rural water systems

Alice Busching Reynolds
Alice Busching Reynolds
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Most Californians expect reliable water service when they turn on their taps, but providing that service requires a network of both large and small operators across the state. The California Public Utilities Commission (CPUC) is responsible for regulating the safety and reliability of more than 90 investor-owned water utilities in California, many of which are small systems serving rural or remote communities.

Meadow Valley Water Works (MVWW), located in Plumas County, is one such system. The CPUC’s Water Division Compliance Monitoring and Enforcement Program team recently visited MVWW for a site inspection. During the visit, staff observed not only infrastructure but also the history and commitment involved in running a small utility.

MVWW currently serves 14 customers and is notable for being one of only two water systems in California still using “miner’s inch” as a measurement unit—a method dating back to the early 1900s Gold Rush era. This technique uses wooden boards with fixed openings to control flow rate, allowing operators to estimate water consumption.

Bob Dean, who now owns and operates MVWW, took over the system several years ago. Like many small system operators, he has learned much through hands-on experience while serving his community. Through participation in the CPUC’s Compliance Monitoring and Enforcement Program, Dean has gained access to important resources that help him manage the utility.

“Bob Dean explains how he manually diverts water to irrigation customers using a simple mechanical gate.”

Small systems like MVWW provide essential services where larger utilities or municipalities may not extend coverage due to cost or logistical challenges. If bigger entities were required to serve these areas directly, it could result in higher rates for their existing customers because of increased infrastructure costs. By supporting these smaller operations through oversight and resources, the CPUC aims to keep water affordable while maintaining safe and reliable service statewide.

“When we invest in small systems, we invest in resilience, equity, and the well-being of every Californian, no matter where they live.”

For further information about small water systems regulated by the CPUC, visit their Water Division webpage at https://www.cpuc.ca.gov/industries-and-topics/water.



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